IBM Research is publishing a high-level paper on social media analytics in OR/MS Today. It’s a bi-monthly publication for members of the Institute for Operations Research and the Management Sciences.
One of the sections is on sentiment detection and acting on it. It is using the exchange I had with Sean Poulley on my blog as an example of blog posts that may require swift marketing action.
I’m told that the paper is supposed to appear in the February issue of the magazine. I am extremely flattered to be mentioned, even if just as an illustration, in a paper for such learned organization.